Frequently Asked Questions
How can I make payment?
Can I change my mind after payment?
Refund or return after delivery
Who can accept my delivery?
Please make sure that there is someone available to accept your order during the specified delivery timeslot. In any event no one at the given address is available to accept the order, a re-delivery charge of S$10 may apply. Please note that the delivery man will only wait a maximum of 10 minutes for your arrival.
Is my information safe?
What information do we collect?
We collect information from you when you register on our site or place an order.
The information we collect from you may be used in any of the following ways:
(your information helps us to better respond to your individual needs)
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
(your information helps us to more effectively respond to your customer service requests and support needs)
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Other Terms and Conditions
All liquor bottles are in 700ml and all wine bottles are 750ml unless otherwise indicated. Sizes of bottles might change, however that does not automatically mean a lower change in price.
All our customers are advised to examine all goods purchased at point of delivery. Any breakages or discrepancies in quantities or items delivered should be brought to the attention of the delivery personnel immediately.
How do you deliver?
1. Free delivery to any address in Singapore within 2 working days for purchases above SGD$200
- In a case of a failed delivery a charge of S$10 will be incurred to compensate for administrative costs and mileage.